Job details

Admissions Manager
The Metropolitan School of Panama

Job reference: 011803

Location: The Metropolitan School of Panama

Closing date: 30/10/2021

Department: Marketing, Admissions and Communications

LOCATION

Metropolitan School

JOB TITLE

Admissions Manager

JOB PURPOSE

Reporting to the Director of Admissions and Marketing, you will lead a small team of admissions officers to support families wishing to apply for entry to the MET.

You will be a key front-line member of the team, acting as a first point of contact for Admissions, from enquiry through the enrollment.

Your responsibilities will include:

  1. Campus recruitment
  2. Visit management
  3. Recording of accurate information and liaison with key members of staff

In addition, you will lead in best practices of the areas of responsibilities and ensure that all members of the team are performing these roles to the highest quality.

You will also be responsible for working with the Admissions team to produce timely, accurate, and high data to support continuous analysis and improvement of the work of the department.

You will have experience in working with people from different cultural backgrounds and will also be able to build relationships with representatives from relocation agents and corporate companies.

The position is full time with some weekend and evening working.

REPORTING TO

Director of Admissions and Marketing

DIRECT REPORTS

Admissions Assistant Admissions Registar Receptionist



KEY RESULT AREA

MEASURES OF PERFORMANCE

Working with the DAM, manage a small team of Admissions staff to deliver the highest quality service to families who are interested in enrolling at the MET.


Record and report accurate and timely information on inquiries, visits and enrollments, and ensure the Admissions team is producing accurate and timely reports for the considerations of the SLT.


Continuously improve best practice among the Admissions Team

 


Provide a high-quality enquiry, visits, follow up and orientation process for families interested in the school, acting as a role model for the rest of the Admissions Team.


Support and participate in the coordination and delivery of school events and initiatives: Open Days, Student Recruitment Fairs, Open Days.


Play an active role in building links and maintaining close relationships with local business, organizations, relocation agencies, and development outreach strategies to these organizations in order to generate awareness about the school


To develop parent liaison and relationship ensuring that work of mouth comments are positive


To participate in the student retention process including the leavers surveys and consequent follow up and reporting


Philosophy and values:


We are ambitious for our students, our people and our family of schools. We believe that:

  • There is no limit to what every person can achieve.
  • Creativity and challenge help us get better every day.
  • Learning should be personalized.
  • Unique global opportunities enhance the learning experience.


Promote and adhere to the Company Vision and Values

  • Opportunity - For us, opportunities need to be meaningful, about achieving potential and making progress.
  • Impact - For us, impact is about making a difference. It needs to be immediate, positive and lasting.
  • Leadership - For us, leadership is about considering the team’s needs as well as your own, setting inspiring examples, being supportive and showing real accountability and responsibility.
  • Respect - For us, respect is about listening, being inclusive, showing tolerance and getting the little things right.


Each individual must ensure that they meet their statutory responsibilities and Company policies with regard to Health and Safety, Equal Opportunities and other relevant legislation and undertake any other appropriate duties as allocated by the Principal.

  • Role-model the ‘ Be Ambitious’ philosophy each day
  • Feedback as a valued member of the team and the wider organization

PERSON SPECIFICATIONS

Qualifications / Training

Bachelor’s Degree

Desirable

Experience / Knowledge / Skills

Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures

Essential

Experience of having worked within a service delivery sector, education sector experience a bonus

Essential

Outstanding written and verbal communication skills in

Essential

Excellent time management skills and flexibility in dealing with multifunctional tasks

Essential

Experience of working with a CRM and / or IMS

Essential

Personal Attributes

A warm personable and curious character

Essential

Creative and technical thinking ability

Essential

Self-motivated, flexible and adaptable to different tasks at hand

Essential

Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure

Essential

High level of integrity

Essential

Excellent time management and organizational skills

Essential

Proficient communicator both oral and written

Essential

Excellent attention to detail

Essential

Affinity with and interest in education

Essential


 

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